Privacy Policy — 777i
How We Protect Your Data
At 777i, your privacy is taken seriously. This Privacy Policy explains exactly what personal data we collect when you use our platform, why we collect it, how it is stored, who it may be shared with, and what rights you have over your own information.
Our Privacy Commitments
Six core commitments that define how 777i handles your personal information — from collection through to deletion.
777i collects only the personal data that is strictly necessary to provide our services, verify your identity, process your transactions, and comply with applicable laws. We do not collect data speculatively or for purposes we cannot clearly justify to you.
All data transmitted between your device and 777i is protected by SSL/TLS encryption. Sensitive personal data is stored in encrypted form on secured servers with restricted access. We conduct regular security reviews to maintain the integrity of our data infrastructure.
777i does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your data is used exclusively to operate and improve the 777i platform and to meet our legal obligations — nothing more.
This policy clearly describes every category of data we collect and every purpose for which it is used. We will notify you of any material changes to how we process your personal data before those changes take effect, giving you time to review and respond.
You have the right to access, correct, and request deletion of your personal data at any time. You can also object to certain types of processing or request that we restrict how we use your information while a dispute is being resolved. We will respond to all valid requests promptly.
We do not store your personal data indefinitely. Each category of data has a defined retention period based on its purpose. Once that period expires and there is no legal obligation requiring continued retention, your data is securely deleted or anonymised.
Who We Are
777i operates the online gambling and sports betting platform accessible at 777i.onl. For the purposes of this Privacy Policy, 777i acts as the data controller — meaning we determine the purposes and means by which your personal data is processed.
Our platform is designed for and targeted at adult players based in Bangladesh. All services, communications, and data processing activities described in this policy relate to the operation of the 777i betting and casino platform in connection with the Bangladesh market.
If you have any questions about this Privacy Policy or about how 777i handles your personal data, you can contact our support team at any time via live chat inside your account, or by emailing [email protected]. Privacy-specific queries can be directed to [email protected] with the subject line "Privacy Enquiry".
Data We Collect
777i collects several categories of personal data in connection with providing its services. The table below summarises each category and provides examples of the specific data points collected within that category.
| Category | Examples of Data Collected | Mandatory? |
|---|---|---|
| Identity Data | Full name, date of birth, gender, National ID number, passport number | Yes — required for KYC |
| Contact Data | Mobile phone number, email address, city/district of residence | Yes — required for account |
| Financial Data | bKash / Nagad / Rocket wallet numbers, bank account details, transaction history, deposit and withdrawal amounts | Yes — required for payments |
| Account Data | Username, hashed password, account creation date, account status, login history, session timestamps | Yes — required for account |
| Gaming & Betting Data | Bet history, wager amounts, game sessions played, win/loss records, bonus usage history | Yes — generated by use |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, time zone | Automatic — collected passively |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with 777i teams | Only when you contact us |
| Verification Documents | Scanned copies or photographs of identity documents submitted for KYC purposes | Yes — required for withdrawal |
We do not knowingly collect special category data (such as health information, political opinions, or biometric data) unless it is contained incidentally within a verification document you submit to us. Where such data is identified, it is not extracted or used for any processing purpose.
How We Collect Data
777i collects personal data through three primary channels:
- Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or update your account profile. This is the largest source of personal data we hold about you.
- Automatically through platform use — when you browse the 777i website, log in to your account, place bets, play games, or interact with any feature of the platform, certain technical and behavioural data is recorded automatically by our servers and analytics systems.
- From third-party payment processors — when you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or a bank transfer, the relevant payment provider may share transaction confirmation data with us to allow us to credit or debit your 777i Wallet correctly.
We do not purchase personal data from data brokers or other third-party data vendors. We do not collect personal data from social media platforms or public databases to supplement your 777i profile unless you have explicitly provided such information to us directly.
Why We Use Your Data
777i uses the personal data we collect for the following specific purposes:
- Account creation and management: To register your account, authenticate your identity at login, and manage your account settings and preferences.
- Identity verification (KYC): To verify that you are who you claim to be, that you meet the minimum age requirement of 21 years, and that your account is not being used for fraudulent purposes.
- Payment processing: To process deposits from and withdrawals to your registered payment methods, including bKash, Nagad, Rocket, Upay, and bank accounts.
- Service delivery: To allow you to place bets, play casino games, access promotions, and use all features of the 777i platform.
- Customer support: To respond to your enquiries, resolve complaints, and provide technical assistance when you contact us.
- Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, account takeover attempts, and other security threats to the platform and to other players.
- Responsible gaming: To monitor gambling patterns that may indicate problem gambling behaviour, to enforce self-exclusion requests, and to apply deposit and session limits you have set.
- Legal compliance: To fulfil our obligations under applicable anti-money laundering (AML) laws, to respond to lawful requests from law enforcement or regulatory authorities, and to maintain records as required by law.
- Platform improvement: To analyse how players use the 777i platform in aggregate so that we can improve performance, user experience, and game selection.
- Communications: To send you account-related notifications such as deposit confirmations, withdrawal updates, security alerts, and changes to our terms or policies.
Legal Basis for Processing
Every personal data processing activity carried out by 777i rests on one of the following legal bases:
- Contractual necessity: Processing your identity data, contact data, financial data, and account data is necessary to fulfil the contract between you and 777i — i.e., to operate your betting account and deliver our services.
- Legal obligation: Processing your identity documents for KYC purposes and retaining transaction records is required by applicable anti-money laundering regulations.
- Legitimate interests: Processing technical data for fraud prevention, security monitoring, platform analytics, and responsible gaming oversight serves 777i's legitimate interest in operating a safe, fair, and legally compliant platform. This processing does not override your fundamental privacy rights.
- Consent: Sending marketing communications is based on your consent, which you provide at the time of registration. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Sharing Your Data
777i does not sell or rent your personal data to any third party. We share your data only in the following limited and controlled circumstances:
- Payment processors: When you make a deposit or withdrawal, necessary transaction data is shared with the relevant payment provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, or Islami Bank) to process the transaction. These providers act as independent data controllers in respect of your payment data.
- Game providers: Your username and session data may be shared with third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe) solely to deliver the game you are playing. These providers do not receive your full identity or financial data.
- Identity verification services: Where we use a third-party KYC service to assist with document verification, your identity documents and personal details will be shared with that service provider under a strict data processing agreement.
- Law enforcement and regulatory authorities: Where we are legally required to do so, or where we believe disclosure is necessary to prevent fraud or criminal activity, we may share your data with police, financial intelligence units, or other relevant authorities. We will not notify you of such disclosures where doing so would prejudice a lawful investigation.
- Professional advisers: Our lawyers, auditors, and compliance consultants may access personal data on a need-to-know basis in the course of their professional services to 777i. All such parties are bound by confidentiality obligations.
All third parties who process personal data on 777i's behalf are required to handle that data in accordance with applicable privacy standards and to use it solely for the purpose for which it was shared.
Cookies & Tracking
777i uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. The following types of cookies may be set when you visit 777i.onl:
- Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in, security tokens, and cookies that remember your language and currency preferences. These cannot be disabled without breaking core platform functionality.
- Analytics cookies: Used to understand how players navigate and interact with the platform, which pages are visited most frequently, and where users encounter errors. This data is aggregated and does not identify you individually.
- Functionality cookies: Store your preferences such as notification settings, game display options, and responsible gaming tool configurations so that you do not need to re-enter them on each visit.
- Security cookies: Help detect and prevent fraudulent login attempts, bot activity, and suspicious session behaviour.
Most web browsers allow you to manage cookie settings through the browser's preferences menu. Disabling non-essential cookies will not prevent you from using 777i, but some personalisation features may not function as expected. Disabling essential cookies will prevent you from logging in and using the platform.
Data Retention
777i retains personal data for as long as is necessary for the purpose for which it was collected, or as required by law. The following general retention periods apply:
- Account and identity data: Retained for the duration of your active account, plus a minimum of 5 years following account closure. This extended period is required to meet AML record-keeping obligations.
- Transaction and financial records: Retained for a minimum of 5 years from the date of each transaction, in line with financial record-keeping requirements.
- Gaming and betting history: Retained for the duration of your account plus 3 years following closure, to support dispute resolution and responsible gaming monitoring.
- Support communications: Retained for 2 years from the date of the final communication in a support thread, unless the communication relates to a formal complaint or legal matter, in which case it is retained for 5 years.
- Technical and log data: Retained for up to 12 months from the date of collection. Aggregated, anonymised analytics data may be retained indefinitely.
- Marketing consent records: Retained for the duration of the marketing relationship plus 1 year following opt-out, to demonstrate compliance with consent requirements.
When a retention period expires, personal data is securely deleted or irreversibly anonymised. Where deletion is not technically feasible for a specific record (for example, data contained in encrypted backup archives), that data is isolated from active processing until the backup is overwritten in the ordinary course of our backup rotation schedule.
Data Security
777i implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- SSL/TLS encryption on all data in transit between your device and our servers.
- Encryption at rest for sensitive personal data including identity documents, financial details, and hashed account credentials.
- Access controls that restrict internal access to personal data on a strict need-to-know basis, with all internal access logged and auditable.
- Regular security assessments including vulnerability scanning and penetration testing of the platform infrastructure.
- Incident response procedures that allow us to identify, contain, and report data security incidents in a timely manner.
While 777i takes all reasonable precautions to protect your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you via your registered contact details as promptly as circumstances allow.
You also play an important role in keeping your data secure. Please use a strong, unique password for your 777i account and do not share your login credentials with anyone. If you suspect that your account has been compromised, contact our support team immediately to request an account lock.
Your Rights
As a player whose personal data is processed by 777i, you have the following rights in relation to that data:
- Right of access: You may request a copy of the personal data 777i holds about you at any time. We will provide this within a reasonable timeframe following identity verification.
- Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. You can update most account details directly through your account settings.
- Right to erasure: You may request that 777i delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn your consent (and no other legal basis applies), or where the data has been processed unlawfully. This right is subject to any legal obligation requiring us to retain the data.
- Right to restrict processing: You may request that 777i pause the processing of your personal data while the accuracy of the data or the legitimacy of its processing is under dispute.
- Right to object: You may object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming purposes. 777i will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
- Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without penalty. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.
To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 48 hours and aim to fulfil it within 30 days. Complex or multiple requests may take up to 60 days, and we will inform you if this is the case.
Minors & Age Restriction
The 777i platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes an age declaration, and our KYC verification process confirms date of birth through official identity documents.
If 777i discovers that personal data has been collected from a person under the age of 21, that data will be deleted immediately, the associated account will be closed, and any funds held in the account will be returned to the original deposit source after verification. Any winnings generated while the player was underage will be forfeited.
If you are a parent or guardian and believe that a minor has registered on the 777i platform using your payment details or contact information, please contact us immediately at [email protected] so that we can investigate and take appropriate action promptly.
Changes to This Policy
777i may update this Privacy Policy from time to time to reflect changes in our data practices, changes to the services we offer, or changes in applicable law. Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will notify you via your registered email address or via a prominent notice on the platform at least 14 days before the changes take effect.
Where changes are minor — such as corrections to wording, updated contact details, or clarifications that do not alter the substance of the policy — they may take effect immediately upon publication. The effective date displayed at the top of this policy reflects the date of the most recent revision.
Continued use of the 777i platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should cease using the platform and may request account closure and deletion of your personal data subject to our legal retention obligations.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy or about how 777i processes your personal data, please get in touch using one of the following channels:
- Live Chat: Available 24/7 inside your 777i account. This is the fastest channel for general privacy questions.
- General & Privacy Enquiries: [email protected] — please use the subject line "Privacy Enquiry" or "Data Rights Request" as appropriate.
- Responsible Gaming: [email protected]
We will acknowledge all privacy-related written communications within 48 hours and aim to provide a substantive response within 30 days. If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
This Privacy Policy was last updated on 1 January 2026. The governing language of this policy is English. In the event of any translation or interpretation dispute, the English-language version shall prevail.
Your Privacy Matters at 777i
Have a question about your data? Our support team is available around the clock. You can also explore our platform, review the FAQ, or log in to manage your account settings.